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Returns Policy

We are confident that you will absolutely love our products. If for any reason you’re not happy with something, you may return Cloud Nine hardware items purchased online to the salononline.co.za Head Office (1 Indwe Road, Milnerton, Cape Town) for a full refund, replacement or exchange, provided the items are returned in their original packaging and condition within 7 days of purchase. Gift vouchers purchased will not be refunded.

Your refund will be given via an EFT into a cheque/savings account. This will only be paid once the products have been returned in their original condition.

To avoid and eliminate potential/any health risks, returns on any wet line products (i.e. Milkshake, No Inhibition, Simply Zen or RejuvX) will not accepted for a full refund. Please ensure that the products purchased are suited for your hair type, hair condition and hair style

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